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Last Updated: July 2026
At Brandline Press, we are committed to providing high-quality custom printing products with reliable production and shipping services. Please review our shipping policy before placing your order.
Order Processing
All products are custom-made to order. Production begins only after:
- Payment has been successfully received.
- Print-ready artwork has been approved or finalized.
- All order details have been confirmed.
Because every product is custom printed, production times vary depending on the product and quantity ordered.
Estimated production times are displayed on each product page.
Shipping Locations
Brandline Press currently ships throughout the United States.
At this time, we do not offer international shipping through our website.
Production & Delivery Time
Estimated delivery consists of two stages:
- Production Time: Varies by product and is displayed on each product page.
- Shipping Time: Standard delivery within the United States typically takes 3–7 business days after production is complete.
Delivery estimates are provided for reference only and are not guaranteed. Delays may occur due to weather, holidays, carrier operations, or other circumstances beyond our control.
Shipping Carriers
Orders may be shipped using one or more of the following carriers:
- UPS
- FedEx
- DHL
- USPS
- Other qualified shipping partners
The shipping carrier is selected based on the destination, package size, and shipping method.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information, when available.
Please allow up to 24 hours for tracking information to become active.
Shipping Costs
Free standard shipping is included on all orders shipped within the United States. There are no additional shipping charges during checkout for standard U.S. delivery.
If expedited shipping becomes available for certain products or destinations, any applicable fees will be clearly displayed before you complete your purchase.
Shipping Address
Customers are responsible for providing a complete and accurate shipping address.
Brandline Press is not responsible for delays, returned shipments, or additional shipping charges resulting from incorrect or incomplete address information.
Lost or Delayed Shipments
While we work with trusted shipping partners, delivery delays may occasionally occur due to:
- Weather conditions
- Carrier delays
- Holidays
- Customs or transportation disruptions
- Other events beyond our control
Brandline Press is not responsible for delays caused by shipping carriers after an order has been dispatched.
Damaged Shipments
If your order arrives damaged:
- Take photographs of the packaging and damaged product immediately.
- Contact our customer support within 5 business days of delivery.
- Include your order number and photographs when submitting your claim.
We will review each case and provide an appropriate resolution.
Incorrect Orders
If you receive an incorrect product due to our error, please contact us within 5 business days of delivery.
After verification, we will arrange a replacement or another appropriate solution at no additional cost.
Delivery Responsibility
Risk of loss transfers to the customer once the shipment has been delivered to the address provided during checkout, as confirmed by the shipping carrier.
Order Changes
Order modifications or shipping address changes may only be possible before production begins.
Once production has started, changes may no longer be available.
Contact Us
If you have any questions regarding shipping or your order, please contact us:
Brandline Press
Website: brandlinepress.com
Email: support@brandlinepress.com